How to Choose the Best Real Estate Agent for Buying or Selling

Whether you’re purchasing your dream home or selling your current property, having the right real estate agent by your side can make all the difference. The right professional doesn’t just facilitate a transaction—they guide you through a complex process, advocate for your interests, and potentially save you thousands of dollars. This comprehensive guide will help you identify and select the ideal real estate agent for your specific needs.

Understanding the Different Types of Real Estate Professionals

Before beginning your search, it’s important to understand the distinctions between various real estate professionals:

Real Estate Agent: Licensed to help clients buy, sell, and rent properties. They’ve completed the required education and passed a state licensing exam.

REALTOR®: A real estate agent who is also a member of the National Association of REALTORS® (NAR) and subscribes to its strict code of ethics.

Real Estate Broker: Has additional education beyond agent requirements and can work independently or hire other agents.

Buyer’s Agent: Specializes in representing home buyers.

Listing Agent: Focuses on marketing and selling properties for homeowners.

Essential Qualities to Look for in Any Real Estate Agent

Regardless of whether you’re buying or selling, certain qualities are universally valuable:

1. Local Market Knowledge

An agent with deep local expertise can:

  • Identify fair pricing in specific neighborhoods
  • Understand local school districts and amenities
  • Know about upcoming development plans affecting property values
  • Navigate neighborhood-specific regulations or restrictions

How to assess: Ask specific questions about recent sales, price trends, and development plans in your target neighborhoods.

2. Experience and Track Record

While newer agents can be excellent, experience often brings valuable insights:

  • Look for agents with at least 2-3 years of active experience
  • Check their transaction volume in your price range
  • Review their success rate (list-price to sale-price ratio for sellers; negotiation strength for buyers)

How to assess: Ask about their experience with properties similar to yours and request specific examples of successful transactions.

3. Communication Style and Availability

Your agent should:

  • Be responsive to calls, texts, and emails
  • Communicate in your preferred style and frequency
  • Be available during hours that work with your schedule
  • Provide regular updates without prompting

How to assess: Note their response times during initial interactions and ask directly about their typical communication patterns with clients.

4. Professional Network

A well-connected agent brings additional value:

  • Relationships with other agents (critical for off-market opportunities)
  • Connections with reliable inspectors, lenders, and contractors
  • Access to specialized professionals when needed

How to assess: Ask for their recommended service providers and how they leverage their network to benefit clients.

5. Tech-Savviness

In today’s market, technological competence is crucial:

  • Virtual tour capabilities
  • Digital document processing
  • Social media marketing skills (for sellers)
  • Access to comprehensive listing databases

How to assess: Review their online presence, listing presentations, and ask about their technology tools.

Specific Criteria for Home Sellers

When selling your property, look for these additional qualities:

1. Marketing Expertise

Your agent should demonstrate:

  • Professional photography and staging recommendations
  • Strong online marketing presence
  • Strategic listing description writing
  • Social media marketing capabilities
  • Virtual tour options

How to assess: Ask to see marketing materials from their recent listings and their marketing plan for your property.

2. Pricing Strategy

The right agent will:

  • Provide a detailed comparative market analysis (CMA)
  • Explain their pricing rationale with supporting data
  • Have a strong track record of accurate pricing
  • Be honest about price expectations, even when it’s not what you want to hear

How to assess: Ask them to walk you through their pricing process and how they’ve handled properties that were initially overpriced.

3. Negotiation Skills

Look for agents who:

  • Have a history of securing favorable terms for sellers
  • Can explain their negotiation approach
  • Know when to stand firm and when to compromise
  • Have strategies for multiple offer situations

How to assess: Ask for examples of challenging negotiations they’ve successfully navigated.

4. Listing-to-Sale Ratio

The percentage of list price to final sale price indicates their pricing and negotiation effectiveness.

How to assess: Request their average list-to-sale ratio for recent transactions.

Specific Criteria for Home Buyers

When purchasing a property, prioritize these additional qualities:

1. Buyer Advocacy

Your agent should:

  • Prioritize your interests over closing quickly
  • Point out potential issues with properties
  • Be willing to show multiple properties without pushing
  • Have strategies for competitive markets

How to assess: Ask how they’ve helped previous clients avoid problematic properties or win in multiple-offer situations.

2. Availability for Showings

In competitive markets, timing is critical. Your agent should:

  • Be available to show properties quickly after listing
  • Have a system for notifying you about new listings
  • Have backup colleagues for times they’re unavailable

How to assess: Discuss their typical response time for showing requests and their availability during evenings and weekends.

3. Knowledge of Financing Options

A buyer’s agent should understand:

  • Various mortgage products and requirements
  • First-time homebuyer programs
  • Creative financing solutions when needed
  • Connections with reputable lenders

How to assess: Ask them to explain different financing options for your situation.

4. Inspection and Due Diligence Expertise

Your agent should:

  • Have relationships with thorough inspectors
  • Know what to look for during initial viewings
  • Understand how to negotiate repairs or credits
  • Guide you through the due diligence process

How to assess: Ask how they handle inspections and what issues they typically look for when showing properties.

Practical Steps to Find and Evaluate Agents

1. Gather Recommendations

Start with:

  • Friends and family who’ve recently bought or sold
  • Colleagues, especially those living in your target neighborhoods
  • Online reviews (but read critically and look for patterns)
  • Other real estate professionals (lenders, attorneys)

2. Research Potential Candidates

Before contacting agents:

  • Check their online presence (website, social media)
  • Review their current and past listings
  • Verify their license status
  • Check for disciplinary actions

3. Conduct Interviews

Plan to interview at least 3 agents:

  • Prepare specific questions based on your priorities
  • Assess their knowledge of your target area or property
  • Discuss their communication style and availability
  • Ask for their marketing plan (sellers) or search strategy (buyers)

4. Check References

Always speak with past clients:

  • Ask about their overall experience
  • Inquire about any challenges that arose
  • Determine if the agent met or exceeded expectations
  • Find out if they would use the agent again

5. Review the Contract Terms

Before signing:

  • Understand the length of the agreement
  • Know the termination options
  • Clarify commission structure and any additional fees
  • Ensure all promises made verbally are included in writing

Red Flags to Watch For

Be cautious of agents who:

  • Suggest an unusually high listing price without data (potential sign of “buying” the listing)
  • Pressure you to make quick decisions
  • Are consistently unavailable or slow to respond
  • Dismiss your priorities or concerns
  • Have very few recent transactions
  • Work part-time without adequate backup support
  • Are unwilling to explain their process or strategy

Questions to Ask Before Hiring

For all agents:

  1. How long have you been a full-time real estate agent?
  2. How many transactions did you complete last year?
  3. What is your communication style and availability?
  4. What areas and price ranges do you specialize in?
  5. What sets you apart from other agents?

For seller’s agents:

  1. What is your marketing plan for my property?
  2. What is your average list-price to sale-price ratio?
  3. What is your average days-on-market statistic?
  4. How will you determine the optimal listing price?
  5. What staging or preparation do you recommend?

For buyer’s agents:

  1. How do you help clients find properties before they hit the market?
  2. What is your approach to multiple-offer situations?
  3. How many buyers are you currently representing?
  4. How do you handle negotiations for repairs after inspection?
  5. What red flags do you look for when showing properties?

The Value of the Right Partnership

Remember that choosing an agent is about finding the right partnership, not just hiring a service provider. The best agent-client relationships are built on mutual trust, respect, and clear communication.

While commission rates and marketing materials are important considerations, they shouldn’t be the primary deciding factors. Focus instead on finding an agent whose expertise, communication style, and approach align with your needs and preferences.

Your real estate transaction is likely one of the largest financial decisions you’ll make. The right agent will not only facilitate a smooth process but potentially save you thousands through skilled negotiation, market knowledge, and professional guidance.

Take the time to find the perfect match—it’s an investment that pays significant dividends in your real estate journey.


With over 14 years of experience in the industry across several disciplines, Nadia uses her knowledge to Make Real Estate Simple.

Ready to take the next step? Reach out to schedule a free consultation.

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